Refund Policy
At Yinkabodyline, customer satisfaction is our top priority. While we take pride in the quality of our products and strive to ensure that every purchase meets your expectations, we understand that there may be instances where returns or exchanges are necessary.
To maintain fairness and efficiency, we have outlined our refund policy below:
Eligibility for Refunds or Exchanges
Refunds or exchanges are accepted for items that are unused, unopened, and in their original condition.
Requests must be made within 5 days of receiving your order.
Non-Refundable Items
For hygiene and safety reasons, certain items, including opened cosmetics and skincare products, are non-refundable unless defective.
Defective or Damaged Products
If your product arrives damaged or defective, please contact us within 5 days of receipt. We may request photos to assess the issue and process a replacement or refund.
Refund Process
Approved refunds will be processed within 7–10 business days via the original payment method or store credit, depending on your preference.
Please note that shipping fees are non-refundable.
Exchange Policy
Exchanges are subject to product availability. If the desired replacement is unavailable, a store credit or refund may be issued.
How to Request a Refund or Exchange
Contact our customer support team at [insert contact details] with your order details and reason for the return or exchange.
At Yinkabodyline, we aim to handle all inquiries with care and fairness. If you have any questions about our refund policy, don’t hesitate to reach out—we’re here to help!